Wondering what PMB is and whether you can access it for your Mental Health? Let's look at the benefits and the downfalls of utilizing your PMB benefits.
What is PMB?

Prescribed Minimum Benefits (PMB) are a set of defined benefits that ensure all medical scheme members have access to certain minimum health services, regardless of the benefit option they have selected. This blog post will delve into what PMB is, who regulates it, and provide a detailed look at the mental health conditions usually covered by PMB. Additionally, we’ll explore the benefits, possible disadvantages, and how to claim from PMB, as well as alternatives to PMB.

What is PMB?

PMB stands for Prescribed Minimum Benefits, a legislative framework designed to provide minimum health services to members of medical schemes in South Africa. The main goal of PMB is to ensure that all members have access to necessary treatment and medical care to maintain their health and well-being.

Who Regulates PMB Conditions?

PMB conditions are regulated by the Council for Medical Schemes (CMS), a statutory body established by the Medical Schemes Act (131 of 1998). The CMS ensures that medical schemes adhere to the PMB regulations, which include a comprehensive list of conditions and treatments that must be covered.

The Medical Schemes Act requires all medical schemes to cover the costs related to the diagnosis, treatment, and care of:

 

Medical aids (medical schemes) in South Africa are legally obliged to accept and process PMB applications. They cannot refuse to cover PMB conditions, but there are conditions and protocols that need to be followed. These include:

  1. Use of Designated Service Providers (DSPs): Medical schemes may require members to use specified healthcare providers (DSPs) for PMB treatments. If a member chooses not to use the DSPs without a valid reason (like an emergency), they might have to pay additional costs.

  2. Treatment Protocols and Formularies: Schemes can implement treatment protocols and formularies (lists of medicines) for PMBs. These must be evidence-based and developed by health professionals. If the protocol or formulary is not effective for the patient, the scheme must fund an alternative treatment.

  3. Pre-Authorization: Schemes may require members to get pre-authorization for certain treatments or procedures. However, this requirement should not delay or prevent access to emergency services.

If a medical scheme refuses to process a PMB application or denies coverage for a PMB condition, members have the right to appeal the decision. The first step is to follow the scheme’s internal appeals process. If the issue is not resolved, members can escalate the matter to the Council for Medical Schemes (CMS), which is the regulatory authority for medical schemes in South Africa.

For further guidance or assistance, contacting the CMS or seeking legal advice may be beneficial.

Which Mental Health Conditions Are Usually Covered by PMB?

Unfortunately, in South Africa there is a severe lack in Mental Health coverage from Medical Schemes. However, there are certain conditions and disorders that enable you to apply for PMB. 

PMB covers hospital-based management for substance abuse up to 3 weeks per year. This coverage is essential for individuals requiring intensive inpatient treatment to overcome substance dependence.

For acute mental disorders caused by drug use, PMB provides hospital-based management for up to 3 days. This short-term intervention helps manage severe mental health crises triggered by drug use.

PMB covers hospital admission for psychotherapy or counselling for acute stress disorder for up to 3 days or up to 12 outpatient psychotherapy or counselling contacts. This ensures immediate and ongoing support for individuals experiencing acute stress, specifically resulting from a traumatic event.

For alcohol or drug-induced delirium, PMB provides hospital-based management for up to 3 days leading to rehabilitation. This coverage is crucial for managing severe withdrawal symptoms and preventing complications.

PMB covers hospital-based management for anorexia and bulimia for up to 3 weeks per year or a minimum of 15 outpatient contacts per year. This ensures that individuals with eating disorders receive the necessary treatment and support.

PMB covers hospital-based management for attempted suicide for up to 3 days or up to 6 outpatient contacts. This coverage is vital for providing immediate care and ongoing support for individuals who have attempted suicide.

For brief reactive psychosis, PMB covers hospital-based management for up to 3 weeks per year. This ensures that individuals experiencing acute psychotic episodes receive the necessary treatment.

PMB covers hospital-based management for major affective disorders, including bipolar disorder and depression, for up to 3 weeks per year. This includes inpatient electro-convulsive therapy and inpatient psychotherapy, or outpatient psychotherapy of up to 15 contacts.

PMB covers hospital-based management for schizophrenic and paranoid delusional disorders for up to 3 weeks per year. This ensures that individuals with these severe mental health conditions receive the necessary treatment.

PMB covers admission for the initial diagnosis and management of acute psychotic symptoms associated with treatable dementia for up to 1 week. This coverage is essential for early intervention and management of dementia symptoms.

What Are The Benefits Of Utilizing your PMB?

Access to essential health services is a fundamental benefit of Prescribed Minimum Benefits (PMB) for those with clinical diagnoses. PMB ensures that you receive the necessary medical care for a wide range of health conditions without incurring significant out-of-pocket expenses. This provision not only guarantees essential treatments but also offers financial protection, helping you avoid the financial strain often associated with medical expenses.

Furthermore, the timely and appropriate treatments covered by PMB contribute to improved health outcomes and a better quality of life, emphasizing the importance of this coverage for those with clinical needs.

What Are The Possible Disadvantages of Claiming from PMB

While having access to Prescribed Minimum Benefits is a huge help to many patient suffering from mental disorders, there are a few disadvantages that very few people talk about. 

Let’s look at some of the long-term considerations when applying for PMB. It is of the utmost importance to remember that PMB is primarily for diagnosed disorders. 

This means that PMB claims will stay on your medical history forever. It will form part of your permanent medical history which needs to be disclosed in a few scenarios. 

The following areas are specifically relates to Mental Health PMB disorders. 

Future Medical Aid Coverage

Claiming for mental health conditions under PMB might impact your future medical aid coverage. Some schemes may impose waiting periods or exclusions for pre-existing conditions.

This means next time you apply to a Medical Aid or want to change medical aid plans, they may exclude your condition or place extended waiting periods on your mental health benefits. 

This is an important consideration as PMB is usually meant to be used for emergency treatments. Once your Prescribed Minimum Benefits are depleted for the year, you will have to pay for additional mental health consultations out of pocket. 

Insurance Coverage

Disclosing PMB claims can affect your ability to obtain certain types of insurance coverage, such as life insurance or disability insurance.

Furthermore, omitting medical information on purpose or accidentally can result in non-payment of claims.

Insurance companies often deny claims if pre-existing mental health conditions are not disclosed at the time of application. This is because such non-disclosure constitutes a material misrepresentation, affecting the risk assessment and premium calculation. During claim investigations, insurers review medical records and if undisclosed conditions are found, they can deny the claim, void the policy, or take legal action for breach of contract. To prevent these issues, it is essential to honestly disclose all pre-existing conditions and understand the policy terms.

Application for Gun License

In South Africa, obtaining a gun license is a process governed by strict regulations designed to ensure the safety and security of the gun owner and the public.

One crucial aspect of this process involves evaluating the mental health of applicants. If an individual has a prescribed minimum benefit (PMB) diagnosis related to mental health, it could significantly impact their ability to obtain a gun license. PMBs are serious health conditions that medical schemes must cover in full, and many mental health conditions fall under this category. These include severe psychiatric disorders such as major depression, bipolar disorder, and schizophrenia.

The presence of such a diagnosis may raise concerns about the individual’s stability, judgment, and ability to handle a firearm responsibly.

Consequently, the South African Police Service (SAPS), which oversees the issuing of gun licenses, may require thorough psychological assessments and medical evaluations. Applicants may need to provide documentation from mental health professionals attesting to their fitness to own a firearm.

Depending on the severity and management of the mental health condition, this could result in the denial of the gun license application to ensure public safety.

Emigration Applications

Obtaining a Prescribed Minimum Benefit (PMB) diagnosis for mental health can significantly impact an individual’s likelihood of obtaining citizenship or a visa for certain foreign countries.

Many countries have stringent immigration policies that include health and character assessments as part of their eligibility criteria. A PMB diagnosis, particularly for severe mental health conditions, may raise concerns about an individual’s ability to integrate, work, or support themselves without substantial public assistance.

For example, countries like the United States, Canada, and Australia often require comprehensive medical examinations, including mental health evaluations, as part of their visa and citizenship application processes. These assessments can lead to a denial if the applicant is deemed to have a condition that poses a risk to public safety or may result in excessive demands on health or social services.

Additionally, some countries may have specific exclusions for certain mental health conditions, reflecting a broader concern for public health and resource management. Consequently, individuals with a PMB diagnosis may face more scrutiny and potential obstacles in their immigration journey, underscoring the importance of understanding each country’s specific requirements and potential accommodations for mental health conditions.

Failing to disclose a medical diagnosis on a visa application can lead to serious consequences if discovered. The immediate impact is often the revocation of the visa and possible deportation if you are already in the country. This act is considered fraud or misrepresentation, which can render you ineligible for future visas and lead to increased scrutiny in subsequent applications. Legal penalties, including fines or imprisonment, may also be imposed depending on the jurisdiction. Additionally, nondisclosure can affect citizenship applications, potentially resulting in denial or revocation of citizenship. To avoid these severe repercussions, it is crucial to provide accurate and complete information on visa applications. Seeking legal advice or consulting with an immigration specialist can help navigate any concerns about medical diagnoses impacting visa eligibility.

Access to Military Careers

In South Africa, obtaining a Prescribed Minimum Benefit (PMB) diagnosis for a mental health condition can have significant implications for employment prospects, particularly with institutions like the South African National Defence Force (SANDF) or the police. These organizations often have stringent physical and psychological requirements for their recruits, aiming to ensure that all personnel are fit to handle the demanding and stressful nature of the job.

A mental health diagnosis, especially one that requires ongoing treatment or indicates a chronic condition, might raise concerns about an individual’s ability to cope with high-pressure situations, maintain emotional stability, and perform their duties effectively.

This could lead to disqualification during the medical screening process, as the recruitment policies prioritize candidates who meet the rigorous mental and physical standards. While mental health awareness and support have improved, there remains a stigma and a cautious approach within such institutions regarding the employability of individuals with a history of mental health issues, reflecting a broader societal challenge in balancing mental health advocacy with operational readiness and safety.

How To Know Whether PMB Is The Correct Option For You

Determining whether PMB is the correct option for you involves considering your specific health needs, financial situation, and the potential long-term implications of claiming under PMB. Consulting with your healthcare provider and medical aid scheme can provide valuable insights.

Applying for PMB isn’t inherently bad or good, but is a big decision that needs to be made with all the information available to you. 

As a patient you have the right to make informed decisions on your healthcare journey. If you are unsure whether this is a good strategy for you, you should raise your concern with your mental health professional.

How To Claim From PMB

In South Africa, Prescribed Minimum Benefits (PMBs) are a set of defined benefits that ensure all medical scheme members have access to certain minimum health services, regardless of the plan they are on. For mental health diagnoses, here’s a general guide on how to claim from PMBs:

Steps to Claim from PMBs for Mental Health Diagnosis

1. Understand Your Rights:
– PMBs cover specific conditions and treatments. Mental health disorders such as schizophrenia, major depression, and bipolar disorder are typically included.
– Ensure you are familiar with the PMB regulations as outlined by the Council for Medical Schemes (CMS).

2. Diagnosis and Documentation:
– Obtain a formal diagnosis from a qualified healthcare professional, such as a psychiatrist or clinical psychologist.
– Ensure the diagnosis is properly documented and includes any relevant tests or assessments.

3. Consult Your Medical Scheme:
– Review your medical scheme’s PMB policy to understand the specific procedures and benefits related to mental health.
– Contact your scheme’s customer service for detailed information about claiming PMBs.

4. Get a Treatment Plan:
– Work with your healthcare provider to develop a comprehensive treatment plan.
– This plan should outline the necessary treatments, medications, therapy sessions, and any other relevant interventions.

5. Submit a PMB Application:
– Your healthcare provider should submit a motivation letter and your treatment plan to the medical scheme, explicitly stating that the treatment falls under PMBs.
– Include all relevant documentation, such as the diagnosis, treatment plan, and any supporting medical records.

6. Pre-Authorization:
– Some treatments may require pre-authorization from your medical scheme. Ensure you obtain this before proceeding with certain interventions.
– This step is crucial to avoid out-of-pocket expenses for treatments that should be covered.

7. Follow Up:
– Regularly follow up with your medical scheme to ensure that your claim is being processed.
– Keep records of all communications and documentation submitted.

8. Appeals Process:
– If your claim is denied, you have the right to appeal. Contact your medical scheme to understand the appeals process.
– You may need to provide additional documentation or get further assessments.

Alternatives To PMB

Applying for Prescribed Minimum Benefits is not the only way to obtain mental health support. Some medical aids in South Africa cover mental health consultations form standard benefits or from your savings account (depending on your specific medical aid plan). 

Check Whether You Have Mental Health Benefits

Review your medical aid policy to see if you have additional mental health benefits that might cover your treatment needs.

If you are unsure whether your policy covers Mental Health consultations, you can contact your medical scheme and enquire or leave your details below and we’ll contact Medical Aid on your behalf and inform you whether you have benefits available: 

Affordable Registered Counsellor Services

Psychologists are not the only mental health providers in South Africa. 

Consider using more affordable options like Registered Counsellors or Social Workers. 

While these professionals are not equipped to diagnose or treat disorders, they have a wide range of skills and training that equips them to assist individuals struggling with their mental health. 

Not sure if Registered Counsellor will suit you? No problem.

Book a FREE 60-minute consultation below and see whether we’d be a good fit for each other.

Mental Health Consultation

from as little as
R 550
00
per session
  • Qualified Registered Counsellor
  • Online Consultations
  • After-Hour Counselling Sessions

Free Mental Health Support

Seek out free mental health support services available through public health facilities, non-profit organizations, and community centers.

Some of the most well-known centres that offer free or affordable counselling are listed below:

South African Depression and Anxiety Group

The South African Depression and Anxiety Group (SADAG) offers a range of free counselling services to support individuals dealing with mental health issues across South Africa. Established in 1994, SADAG is the largest mental health support and advocacy group in Africa. They operate a 15-line counselling call center that is available 7 days a week, 365 days a year, providing support in all provinces and languages​.

SADAG’s services include:

  1. 24-Hour Helplines:

    • Suicide Crisis Helpline: 0800 567 567
    • General Helpline: 0800 12 13 14
    • Cipla Mental Health Helpline: 0800 456 789
  2. WhatsApp Counseling: Available from 8 AM to 5 PM. For Cipla Mental Health, message 076 882 2775.

Lifeline

Lifeline offers a variety of free mental health services, including a 24/7 crisis line (0861 322 322) and free online counseling. They focus on mental and emotional health support for individuals 18 years and older​.

Families South Africa (FAMSA)

FAMSA specializes in relationship counselling and offers services such as bereavement counselling, divorce support, domestic violence counselling, and trauma debriefing. They operate in multiple locations, including Cape Town, and provide online counselling services as well

Mental Health Support Groups

Join mental health support groups where you can share experiences and receive support from others facing similar challenges.

Find support groups here: Mental Health Support Groups South Africa

PMB provides essential coverage for a range of mental health conditions, ensuring access to necessary treatment and support. However, it’s important to weigh the benefits and potential disadvantages before claiming under PMB. Exploring alternatives can also provide valuable support options tailored to your needs.

Registered Counsellors cannot claim for Prescribed Minimum Benefits (PMB) as it requires a diagnosis of a mental health disorder, which is beyond their scope of practice.

However, Registered Counsellors are recognized by the Health Professions Council of South Africa (HPCSA), the primary regulatory authority for medical professionals in the country.

Therefore, they are eligible to claim from medical aids through existing benefits or savings accounts.

Specialist Wellness Counsellors are not registered with the Health Professions Council of South Africa (HPCSA), the primary regulatory authority for medical professionals in the country.

Consequently, they are not eligible to claim from medical aids (including, but not limited to PMB claims), as such claims require HPCSA accreditation.

About the Author:

Disclaimer: All articles are reviewed and edited for quality control by a HPCSA Registered Counsellor. However, this content is intended to be used for educational and/or entertainment purposes and should not be taken as medical advice. Please reach out to a medical professional if you have concerns regarding your mental health. 

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